[2025] NZIACDT 22, ZZ v Wen (Xinru Wen)

“Sanctions / adviser breached six professional obligations / had no contact with complainant / permitted unlicensed agent to perform work required to be undertaken by the licensed adviser / client wound up as a victim of immigration fraud / Immigration Advisers Licensing Act 2007, s3, s50, s51 / Code of Conduct 2014, cl1, cl2e, cl14, cl18a, cl18b, cl26b / HELD / Tribunal denounces failure to directly engage with client, alongside failure to have written service agreement / three complaints upheld against adviser, treated as second appearance / Tribunal accepts adviser was inexperienced, only holding provisional licence at time of breaches / gravity of wrongdoing at high end of moderate / adviser offered no apology, though acknowledges significance of wrongdoing and has taken comprehensive steps to prevent repeat / adviser has implemented practices to prevent repeat and regularly undertakes professional development / further training unnecessary / adviser censured / compensation not sought / adviser ordered to pay $4,000 financial penalty”