This site is in beta. We are still smoothing out rough edges. If you spot something wrong or have a suggestion, tell us on the contact page.

[2020] NZIACDT 21, Immigration New Zealand (Carley) v Penty (Caitlin Maree Penty)

A decision of the Immigration Advisers Complaints and Disciplinary Tribunal, decided 18 May 2020, concerning Caitlin Maree Penty, licence 201700510, surrendered.

The Tribunal's published summary, reproduced as issued.

The decision

The decision at a glance
FactDetail
Decision makerImmigration Advisers Complaints and Disciplinary Tribunal
Citation[2020] NZIACDT 21
PartiesImmigration New Zealand (Carley) v Penty
Decided18 May 2020
Licensed immigration adviserCaitlin Maree Penty, licence 201700510, surrendered

The Tribunal's published summary

“Rubber stamping / allowing unlicensed persons to provide immigration advice / adviser took over arrangement with offshore company to provide immigration services to Filipino workers / clients entered agreement with company which adviser did not sign / staff prepared, reviewed & compiled applications / staff assisted clients with applications & clients’ communications with staff not adviser / adviser had no contact with clients but for one initial Skype interview / previous complaint upheld regarding same arrangement / Immigration Advisers Licensing Act 2007, s442 / Code of Conduct 2014, cl1, cl3c, cl18c / adviser operating system which encouraged clients to deal with unlicensed persons / adviser failed to engage with clients / not enough for adviser to inform clients about role & obligations, adviser must actually fulfil them / work carried out by staff amounted to immigration advice / adviser did not sign agreements & template agreements did not comply with code / complaint upheld.”

Immigration Advisers Complaints and Disciplinary Tribunal, [2020] NZIACDT 21 (PDF, Ministry of Justice)

The licensed immigration adviser in this decision

This decision concerns Caitlin Maree Penty (licence 201700510, surrendered). See the full licence history on their profile, or compare all licensed immigration advisers in Auckland.

Sources