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[2020] NZIACDT 20, QM v Ng (Sandra Siew Hoon Ng)

A decision of the Immigration Advisers Complaints and Disciplinary Tribunal, decided 14 May 2020, concerning Sandra Siew Hoon Ng, licence 201401443, expired.

The Tribunal's published summary, reproduced as issued.

The decision

The decision at a glance
FactDetail
Decision makerImmigration Advisers Complaints and Disciplinary Tribunal
Citation[2020] NZIACDT 20
PartiesQM v Ng
Decided14 May 2020
Licensed immigration adviserSandra Siew Hoon Ng, licence 201401443, expired

The Tribunal's published summary

“Rubber stamping / negligence / failure to have written agreement & complete file / residence application / adviser contractor for migration company operated by unlicensed person / adviser gave complainant’s file to unlicensed person to file with INZ / unlicensed person did not file application / adviser advised complainant application had been filed when it had not / Immigration Advisers Licensing Act 2007, s 442 / Code of Conduct 2014, cl1, cl2e, cl3c / cl18a / cl26 / cl28c / adviser’s responsibility to explain role & professional obligations to complainant compared to limited role of unlicensed person / failure to personally file application breached obligation to be professional, diligent & exercise due care / adviser failed to carry out complainant’s instructions / filing application not ‘clerical work’ / unlawful delegation intended by adviser but did not occur so no breach of cl3c / adviser’s professional obligation to complainant not company / complaint upheld.”

Immigration Advisers Complaints and Disciplinary Tribunal, [2020] NZIACDT 20 (PDF, Ministry of Justice)

The licensed immigration adviser in this decision

This decision concerns Sandra Siew Hoon Ng (licence 201401443, expired). See the full licence history on their profile, or compare all licensed immigration advisers in Auckland.

Sources