[2019] NZIACDT 16, INZ (Foley) v Niland (Lynn Barbara Niland)

“Sanctions decision / rubber stamping / allowing unlicensed people to manage visa application process / adviser entered arrangements with companies that sourced jobs for Sri Lankan & Filipino workers / failure to personally engage with each client / adviser had little or no contact with clients / lack of clarity as to respective responsibilities of company & adviser / adviser facilitated provision of immigration advice by unlicensed staff / Immigration Advisers Licensing Act 2007, s50, s51 / adviser negligent but breach not deliberate / adviser careless as to contractual arrangements & misunderstood limits of clerical work exclusion / adviser overlooked template agreement not suited to her or clients’ needs / adviser censured, ordered to undertake refresher course & pay penalty of $4,000.”