The decision
| Fact | Detail |
|---|---|
| Decision maker | Immigration Advisers Complaints and Disciplinary Tribunal |
| Citation | [2025] NZIACDT 50 |
| Parties | NF v Wilson |
| Decided | 22 September 2025 |
| Licensed immigration adviser | Alexandra Wilson, licence 201000765, surrendered |
The Tribunal's published summary
“Professional responsibilities and professional practice / Immigration Advisers Licensing Act 2007, s442 / Code of Conduct 2014, cl1, cl24a, cl24c / adviser failed to provide complainant’s police certificate to Immigration NZ in course of lodging visa application / lack of police certificate had significant impact on duration of complainant’s visa / breach of obligation to be professional and to exercise due care / adviser failed to promptly make fair and reasonable refund / adviser’s offer to apply for subsequent visa free of any service fee not an adequate solution, in breach of internal complaints procedure / breach compounded by failure to respond to complainant’s refund request within specified time frame / complaint partially upheld / sanctions to follow.”
The licensed immigration adviser in this decision
This decision concerns Alexandra Wilson (licence 201000765, surrendered). See the full licence history on their profile, or compare all licensed immigration advisers in Auckland.
Go to the Immigration Advisers Authority, which may refer them to the Tribunal.