[2021] NZIACDT 18, CL v Khetarpal (Apurva Khetarpal)

“Dishonest and misleading behaviour / adviser provided dishonest and misleading information to the complainant & INZ / numerous breaches of professional obligations / Immigration Advisers Licensing Act 2007, s442, s451 / Code of Conduct 2014, cl1, cl2e, cl8c, cl18a, cl22, cl26a, cl26b, cl26e, cl26f, cl28a, cl28b / adviser refused to engage with disciplinary process / uncontested evidence / did not respond to INZ or provide documents / dishonestly reported to complainant & concealed decline decision / prepared statutory declaration & mistranslated the contents / applied for s61 visa without instructions & Ministerial intervention after retainer terminated, both supported by false declaration / failed to provide written agreement and invoice / failed to confirm termination in writing / did not explain adviser held a provisional licence / failed to provide client file to new solicitor / failed to send file to IAA & maintain complete file / complaint upheld”