[2021] NZIACDT 16, EM v Yong (Chee Seng Yong)

“Sanctions / rubber stamping / adviser failed to engage with complainant & left communications to unqualified staff / rubber stamping intentional, but not a knowing breach of the Code / wrongly thought practice permitted, as in Australia / Immigration Advisers Licensing Act 2007, s3, s50, s51 / lower end of rubber stamping spectrum / first appearance before Tribunal / adviser admitted breaches, cooperated, refunded 30 per cent of fee, changed practices & completed refresher course / full refund of fee not required as not shown adviser’s wrongdoing caused any loss / adviser censured / adviser directed to refund 50 per cent of fee / adviser ordered to pay $1,000 financial penalty”