[2019] NZIACDT 65, NTT v Gong (Zhinan Gong)

“Sanctions decision / failure to properly document professional relationship / adviser knew complainant socially / no written agreement for immigration services / communications not formalised / Code of Conduct 2014, cl18a, cl22, cl25c, cl26a, cl26b, cl26c, cl26e / Immigration Advisers Licensing Act 2007, s50 and s51 / violations arose from one critical mistake – adviser failed to establish professional relationship with someone known socially / failure to put in place proper documentation / proper documentation cannot be dismissed as merely clerical or insignificant / adviser admitted wrongdoing and reviewed her practices / adviser understood her obligations / adviser cautioned and ordered to pay penalty of $1,000.”