[2026] NZIACDT 56, NW v Ramos (Genoveva Evelyn Ramos)

“Professional responsibilities and professional practice / Immigration Advisers Licensing Act 2007, s44 / Code of Conduct 2014, cl1, cl9, cl26aiii, cl26d / adviser lodged visitor visa application for client who had already reached maximum permitted visitor visa stay / failed to advise in writing application was futile or had little hope of success / failed to obtain written acknowledgement of risk from client / breach of cl1 and cl9 / failed to provide client opportunity to review draft visa application before lodgement / breach of cl1 / allegation of failure to provide updates and maintain relationship of trust and confidence not established / allegation of failure to provide evidence of licence not established / allegations concerning professional standards information, complaints procedure and explanation of written agreement not established / failed to retain all written communications on client file / missing emails from Immigration New Zealand and client communications / breach of cl26aiii / failed to maintain well-managed client file / breach of cl 26d / complaint upheld in part / sanctions to follow”