[2026] NZIACDT 45 — BM v Nantes (Josenia Bautista Nantes)

Immigration Advisers Complaints and Disciplinary Tribunal · decided 7 August 2026 · adviser: Josenia Bautista Nantes

The Immigration Advisers Complaints and Disciplinary Tribunal's published summary

Sanctions / adviser found liable for five breaches of professional standards / most serious breach erroneous approach to seeking overseas police certificate that probably led to decline of residence / high degree of carelessness / adviser services of no value to client / Immigration Advisers Licensing Act 2007, s3, s50, s51 / Code of Conduct 2014, cl1, cl2e, cl17b, cl18b, cl26b, cl26c / second complaint upheld by the Tribunal (10 breaches of the Code) / no acknowledgement of harm or apology / censured / directed to complete further training / ordered to pay $3,000 financial penalty / ordered to refund $4,480 for professional and Immigration NZ fees / compensation of $5,000 for emotional damages

Read the full decision (PDF, Ministry of Justice)

This page reproduces the Immigration Advisers Complaints and Disciplinary Tribunal's own published summary as a fair report of public proceedings; the linked decision is the authoritative record. A decision is not itself a finding of wrongdoing — some complaints are dismissed. Complainants are anonymised by the Immigration Advisers Complaints and Disciplinary Tribunal. Complaints about advisers go to the Immigration Advisers Authority.