[2026] NZIACDT 32 — NM v Nantes (Josenia Bautista Nantes)

Immigration Advisers Complaints and Disciplinary Tribunal · decided 12 May 2026 · adviser: Josenia Bautista Nantes

The tribunal's published summary

Professional responsibilities and professional practice / Immigration Advisers Licensing Act 2007, s442 / Code of Conduct 2014, cl1, cl17c, cl18b, cl26b / HELD / adviser failed to correctly advise on eligibility for 2021 RV category / breach of cl1 / failed to update client in a timely manner / sent client decline decision over one month later / breach of cl26b / failed to respond to enquiry in timely manner / breach of cl1 / failed to advise of internal complaints procedure and provide copy / breach of cl17c / failed to explain all significant matters in written agreement / breach of cl18b / complaint upheld / sanctions to follow

Read the full decision (PDF, Ministry of Justice)

This page reproduces the tribunal's own published summary as a fair report of public tribunal proceedings; the linked decision is the authoritative record. A decision is not itself a finding of wrongdoing — some complaints are dismissed. Complainants are anonymised by the tribunal. Complaints about advisers go to the Immigration Advisers Authority.