[2026] NZIACDT 24, ZM v Yu (Qian Yu)

“Sanctions / adviser failed to provide written services agreement for subsequent work visa application / failed to inform client upon her licence being suspended / client later discovered no subsequent application had been made / Immigration Advisers Licensing Act 2007, s3, s50, s51 / Code of Conduct 2014, cl1, cl3a, cl8a, cl8c, cl13a, cl13c, c14, cl18a, cl22, cl24c, cl26e, cl29a / adviser found to be in breach of 12 professional standards / most serious breaches were lack of services agreement and adviser’s continued, albeit inadequate, representation of client following suspension / misconduct aggravated by failure to engage with Authority and Tribunal, alongside disciplinary history comprising 95 breaches of the Code across seven complaints, with dishonesty involved in six complaints / adviser censured, fined $2,500 (reflecting totality of parallel proceedings), and ordered to refund fee of $1,540 to client”