[2026] NZIACDT 19, KZ v Ma (Tzu-Tong Jane Ma)

“Professional responsibilities and professional practice / Immigration Advisers Licensing Act 2007, s442 / Code of Conduct 2014, cl1, cl2a, cl8a, c9, c18a, cl20b, cl22, cl26ai, c26e / adviser made series of futile and unsuccessful immigration applications / complainant had arrived to NZ long ago using relative’s passport / since married NZ resident, fathered children, and operated successful business / service agreement only pertained to initial s 61 request / adviser failed to provide written agreements for second s 61 request and Ministerial intervention request / second s 61 request filed without any new information, refugee claim withdrawn within days / failed to advise complainant of futility of applications / failed to work within scope of knowledge and experience / advised complainant his situation was outside her ability / charged $800 for two subsequent hopeless applications / failed to provide invoices / failed to provide Authority with client file / sanctions to follow”