A fair report of public proceedings; the linked decision is the authoritative record. A decision is not itself a finding of wrongdoing: some complaints are dismissed. Complainants are anonymised by the Tribunal.
The decision
| Fact | Detail |
|---|---|
| Decision maker | Immigration Advisers Complaints and Disciplinary Tribunal |
| Citation | [2022] NZIACDT 23 |
| Parties | TQ v Gibson - Sanctions |
| Decided | 7 September 2022 |
The Tribunal's published summary
“Sanctions / diligence and due care / adviser failed to reply to PPI letter, provide timely updates, or inform complainant their application was declined / Immigration Advisers Licensing Act 2007, s3, s50, s51 / Code of Conduct 2014, cl1, cl26b / HELD / isolated occasion of wrongdoing that had serious consequences, as complainant’s residence application was declined / adviser acknowledged mistake and apologised, improved business practices and hired additional help & fully refunded fees that were paid to prior business owner ($10,000) / adviser cautioned / ordered to pay $1,000 financial penalty / compensation of $2,000 awarded for distress, considering the full refund and the financial penalty ordered”