The decision
| Fact | Detail |
|---|---|
| Decision maker | Immigration Advisers Complaints and Disciplinary Tribunal |
| Citation | [2019] NZIACDT 13 |
| Parties | INZ (Calder) v Horan |
| Decided | 11 March 2019 |
| Licensed immigration adviser | John Wiremu Horan, licence 201002072, refused |
The Tribunal's published summary
“Unprofessional & disrespectful communications with INZ / adviser’s communications criticised INZ staff for being incompetent & threatened to raise complaint with government agency / INZ staff felt belittled, stressed, incompetent, upset & bullied by communications / adviser copied communications to lawyer & another adviser / INZ’s character concerns not brought to client’s attention / Immigration Advisers Licensing Act 2007, s442 / Code of Conduct 2014, cl1, cl2e, cl4a / adviser’s criticisms unprofessional & crossed disciplinary threshold / tone & text went beyond robust advocacy & amounted to unjustified personal attacks / communications not at upper end of being unprofessional / criticisms & threats unjustified but not offensive or intimidating in unlawful sense / adviser honestly believed clients wronged / adviser withheld information & failed to obtain client’s informed instructions / adviser breached client confidentiality / complaint upheld.”
The licensed immigration adviser in this decision
This decision concerns John Wiremu Horan (licence 201002072, refused). See the full licence history on their profile, or compare all licensed immigration advisers in Christchurch.
Go to the Immigration Advisers Authority, which may refer them to the Tribunal.