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[2023] NZIACDT 8, BC v Murthy (Nirmala K Murthy)

A decision of the Immigration Advisers Complaints and Disciplinary Tribunal, decided 22 March 2023, concerning Nirmala K Murthy, licence 200901453, current.

The Tribunal's published summary, reproduced as issued.

The decision

The decision at a glance
FactDetail
Decision makerImmigration Advisers Complaints and Disciplinary Tribunal
Citation[2023] NZIACDT 8
PartiesBC v Murthy
Decided22 March 2023
Licensed immigration adviserNirmala K Murthy, licence 200901453, current

The Tribunal's published summary

“Adviser failed to uphold numerous professional practice requirements / Immigration Advisers Licensing Act 2007, s442 / Code of Conduct 2014, cl24c, cl25a, cl25e, cl26b, cl26c, cl26d, cl26e, cl28b / HELD / adviser’s health is not material for liability decision / failed to promptly provide a refund after client terminated services, breach of cl24c / admits refusing refund before funds were payable and failed to recognise they remain the client’s property, breach of cl25a & cl25e / admits failing to provide complete file to IAA within deadline, which was missing emails, breach of cl26e /did not have a well-managed filing system, breach of cl26d / failed to confirm in writing material discussions about visa eligibility, breach of cl26c / failed to inform in writing when EOI was lodged and provide written updates, breach of cl26b / failed to inform INZ she was no longer representing the complainant, breach of cl28b / complaint substantially upheld”

Immigration Advisers Complaints and Disciplinary Tribunal, [2023] NZIACDT 8 (PDF, Ministry of Justice)

The licensed immigration adviser in this decision

This decision concerns Nirmala K Murthy (licence 200901453, current). See the full licence history on their profile, or compare all licensed immigration advisers in Auckland.

Sources