[2019] NZIACDT 78 — INZ (Calder) v Chiv

Immigration Advisers Complaints and Disciplinary Tribunal · decided 4 December 2019

The tribunal's published summary

Sanctions decision / rubber stamping / failure to exercise diligence & due care / adviser filed invalid documents with INZ / applications filed online without giving clients opportunity to review information / breach of client confidentiality / staff communicated with clients en masse / bulk of communications with clients by unlicensed staff / Code of Conduct 2014, cl1, cl2e, cl4a, cl26c / Immigration Advisers Licensing Act 2007, s50, s51 / wrongdoing systemic - concerned seven clients & numerous visa applications / failure to personally engage with clients a serious breach / failure to acknowledge wrongdoing, express remorse or identify new practices to prevent repetition of misconduct / licence already removed for almost 2 years / further period of prohibition warranted / first appearance before Tribunal & no fraud or dishonesty / adviser prevented from reapplying for licence for 1 year & until completion of further training / adviser censured & ordered to pay $7000 penalty.

Read the full decision (PDF, Ministry of Justice)

This page reproduces the tribunal's own published summary as a fair report of public tribunal proceedings; the linked decision is the authoritative record. A decision is not itself a finding of wrongdoing — some complaints are dismissed. Complainants are anonymised by the tribunal. Complaints about advisers go to the Immigration Advisers Authority.