[2025] NZIACDT 8 — JY v Wen (Xinru Wen)

Immigration Advisers Complaints and Disciplinary Tribunal · decided 7 February 2025 · adviser: Xinru Wen

The tribunal's published summary

Professional practice / Immigration Advisers Licensing Act 2007, s442 / Code of Conduct 2014, cl1, cl14, cl17a, cl17c cl18a, cl18b, cl20a, cl22 and cl26b / HELD / adviser failed to send draft visa application prior to filing / complainant’s inexperience with English does not justify lack of verification / however, provided adequate information regarding visa category / partial breach of cl1 / did not provide services agreement until after visa approved / significant matters not explained / breaches of cl18a and cl18b / failed to provide timely invoice for services / failed to provide invoice for alleged resettlement purposes / breach of cl22 / fees charged not fair or reasonable / breach of cl20a / failed to provide evidence of licence and advise of responsibilities and complaints procedure / breaches of cl14, cl17a and cl17c / failed to advise of issues raised by INZ / breach of cl26b / alternative charges of negligence dismissed / complaint partially upheld / sanctions to follow

Read the full decision (PDF, Ministry of Justice)

This page reproduces the tribunal's own published summary as a fair report of public tribunal proceedings; the linked decision is the authoritative record. A decision is not itself a finding of wrongdoing — some complaints are dismissed. Complainants are anonymised by the tribunal. Complaints about advisers go to the Immigration Advisers Authority.