The decision
| Fact | Detail |
|---|---|
| Decision maker | Immigration Advisers Complaints and Disciplinary Tribunal |
| Citation | [2025] NZIACDT 56 |
| Parties | INZ (Watson) v Santos |
| Decided | 2 December 2025 |
| Licensed immigration adviser | Rafael Carlo Valencia Santos, licence 201001440, current |
The Tribunal's published summary
“Sanctions / adviser failed to directly communicate or engage with client (‘rubber stamping’), resulting in eight breaches of seven obligations in the Code / four clients involved, three primarily affected / Immigration Advisers Licensing Act 2007, s3, s50, s51 / Code of Conduct 2014, cl1, cl2e, cl17b, cl18b, cl26aiv, cl26b, cl26d / direct engagement a fundamental obligation of advisers / gravity of wrongdoing at upper end of moderate / adviser acknowledged wrongdoing but no apology offered / high workload no justification for failure to discharge professional obligations / adviser ordered to undergo training / adviser censured / ordered to pay $4,000 financial penalty”
The licensed immigration adviser in this decision
This decision concerns Rafael Carlo Valencia Santos (licence 201001440, current). See the full licence history on their profile.
Go to the Immigration Advisers Authority, which may refer them to the Tribunal.