The decision
| Fact | Detail |
|---|---|
| Decision maker | Immigration Advisers Complaints and Disciplinary Tribunal |
| Citation | [2019] NZIACDT 30 |
| Parties | Suresh v Elizabeth |
| Decided | 10 May 2019 |
| Licensed immigration adviser | Janine Elizabeth, licence 201500683, expired |
The Tribunal's published summary
“Rubber stamping / breach of professional obligations and Immigration Advisers Licensing Act 2007 (the Act) / failure to tailor written agreement to client / delays in preparing EOI / lack of refund policy / failure to refund / s442a of the Act / negligence / Code of Conduct 2014, cl1, cl3c, cl19e, cl19k and cl24 / Sparks v Immigration Advisers Complaints and Disciplinary Tribunal [2017] NZHC 376 / Z v Dental Complaints Assessment Committee [2008] NZSC 55, [2009] 1 NZLR 1 / adviser did not have any involvement with file / unlicensed staff processed application / obligations cannot be delegated / agreement not tailored to client’s circumstances / delay in preparing EOI unreasonable and negligent / advisor failed to offer a fair and reasonable refund / complaint upheld”
The licensed immigration adviser in this decision
This decision concerns Janine Elizabeth (licence 201500683, expired). See the full licence history on their profile.
Go to the Immigration Advisers Authority, which may refer them to the Tribunal.