[2026] NZIACDT 35 — INZ (Kindl) v Zhou (Jieyu Zhou)

Immigration Advisers Complaints and Disciplinary Tribunal · decided 4 June 2026 · adviser: Jieyu Zhou

The tribunal's published summary

Professional responsibilities and professional practice / Immigration Advisers Licensing Act 2007, s442 / Code of Conduct 2014, cl1, cl2e, cl18c, cl26a, cl26b, cl26d, cl31a / breach of cl1, cl2e, cl26b / adviser did not communicate directly with client (rubber stamping) / failed to verify client’s identity in communications / failed to send draft visa application to client prior to filing / failed to inform client application filed / breach of cl18c / failed to obtain client’s signature on service agreement / breach of cl26a, cl26d / failed to maintain a client file and retain communication (paper trail) / loss of phone not a justification / breach of cl31a / negligently misled Immigration NZ by falsely stating she had given advice to the client / complaint upheld / sanctions to follow

Read the full decision (PDF, Ministry of Justice)

This page reproduces the tribunal's own published summary as a fair report of public tribunal proceedings; the linked decision is the authoritative record. A decision is not itself a finding of wrongdoing — some complaints are dismissed. Complainants are anonymised by the tribunal. Complaints about advisers go to the Immigration Advisers Authority.