[2026] NZIACDT 31 — KZ v Ma (Tzu-Tong Jane Ma)

Immigration Advisers Complaints and Disciplinary Tribunal · decided 11 May 2026 · adviser: Tzu-Tong Jane Ma

The tribunal's published summary

Sanctions / failed to provide written agreements for two requests for Ministerial intervention / failed to advise applications futile and obtain written consent to continue / failed to work within scope of knowledge and experience / unnecessarily increased fees / failed to provide invoices for work / failed to provide Authority with complete copies of complainant’s immigration matters in her client file / Immigration Advisers Licensing Act 2007, s48, s50, s51 / Code of Conduct 2014 cl1, cl2a, cl8a, cl9, cl18a, cl20b, cl22, cl26ai, cl26e / HELD / futile applications in order to make money / exploitation of vulnerable migrant / successive futile applications affected complainant’s credibility to request discretionary visa / aggravated by extensive disciplinary history / adviser censured / $8,000 fine / $3,900 refund / prohibited from reapplying for licence for maximum period of two years

Read the full decision (PDF, Ministry of Justice)

This page reproduces the tribunal's own published summary as a fair report of public tribunal proceedings; the linked decision is the authoritative record. A decision is not itself a finding of wrongdoing — some complaints are dismissed. Complainants are anonymised by the tribunal. Complaints about advisers go to the Immigration Advisers Authority.