[2022] NZIACDT 18 — TQ v Gibson (Sharon Anne Gibson)

Immigration Advisers Complaints and Disciplinary Tribunal · decided 25 July 2022 · adviser: Sharon Anne Gibson

The tribunal's published summary

Diligence and due care / adviser failed to reply to PPI letter or inform complainant their application was declined / Immigration Advisers Licensing Act 2007, s7, s442, s50, s51 / Code of Conduct 2014, cl1, cl26a / HELD / adviser did not engage with Tribunal / breaches of cl1 / lack of professionalism, diligence and due care in failing to substantively respond to PPI letter, compounded by not obtaining urgent instructions after being reminded by INZ / failure to inform complainant of application outcome, or reply to complainant’s emails regarding work visa and residence application, also constitute breaches of cl26a / dishonesty or misleading conduct allegation not upheld, as adviser did not know of decline decision before being told by complainant / complaint upheld

Read the full decision (PDF, Ministry of Justice)

This page reproduces the tribunal's own published summary as a fair report of public tribunal proceedings; the linked decision is the authoritative record. A decision is not itself a finding of wrongdoing — some complaints are dismissed. Complainants are anonymised by the tribunal. Complaints about advisers go to the Immigration Advisers Authority.