[2018] NZIACDT 52 — The Registrar of Immigration Advisers v Niland (Lynn Barbara Niland)

Immigration Advisers Complaints and Disciplinary Tribunal · decided 21 December 2018 · adviser: Lynn Barbara Niland

The tribunal's published summary

Rubber stamping / allowing unlicensed people to manage visa application process / adviser entered arrangement with company that sourced jobs for Filipino workers / unlicensed staff managed process & liaised with clients / adviser used template documents & assessed clients via skype interview but no record of interviews / Code of Conduct 2014, cl1, cl2e, cl3c, cl18, cl26a / Immigration Advisers Licensing Act 2007, s442 / adviser had no real engagement with clients & provided no direct immigration advice / adviser permitted unlicensed staff to give immigration advice / adviser failed to obtain & carry out instructions / agreement did not provide a full description of services / INZ concerns not communicated to clients / adviser should have exercised greater care in scrutiny of documents / clients signed declaration before seeing employment agreement / adviser misunderstood permitted scope of clerical work by unlicensed staff / complaint upheld

Read the full decision (PDF, Ministry of Justice)

This page reproduces the tribunal's own published summary as a fair report of public tribunal proceedings; the linked decision is the authoritative record. A decision is not itself a finding of wrongdoing — some complaints are dismissed. Complainants are anonymised by the tribunal. Complaints about advisers go to the Immigration Advisers Authority.