[2018] NZIACDT 46 — Govind v Chandra (Ashwini Rupa Devi Chandra)

Immigration Advisers Complaints and Disciplinary Tribunal · decided 15 November 2018 · adviser: Ashwini Rupa Devi Chandra

The tribunal's published summary

Failure to have written agreement / lack of care / adviser requested character waiver in advance of visa application / adviser charged fee but had no written agreement / Immigration Advisers Licensing Act 2007, s50 / Code of Conduct 2014, cl9, cl16 / request for character waiver a simple error which did not justify disciplinary action / adviser did not knowingly bring application that could not succeed / no written agreement so fee should be refunded / complaint upheld.

Read the full decision (PDF, Ministry of Justice)

This page reproduces the tribunal's own published summary as a fair report of public tribunal proceedings; the linked decision is the authoritative record. A decision is not itself a finding of wrongdoing — some complaints are dismissed. Complainants are anonymised by the tribunal. Complaints about advisers go to the Immigration Advisers Authority.